Built by a risk manager, for risk managers.
Digital First Report exists because the right system didn't. So one was built from scratch — inside real operations, under real pressure.
Matt has spent 13 years in ski-industry risk management — running risk programs at Alyeska Resort in Alaska, Camelback Resort in Pennsylvania, and Telluride Ski and Golf in Colorado.
He currently serves as General Manager of Kissing Bridge All Seasons Resort and owns Thomas Risk Solutions LLC, where he builds the operational tools he could never find off the shelf.
Digital First Report came out of years of working around the same set of problems — paper intake, scattered communication, OSHA recordkeeping done by hand at 11 PM. It is the system Matt wishes had existed at his first risk job.
Incubated in the field. Tested where it matters most.
Digital First Report isn't a concept waiting to be validated. It is running live, inside real ski resort operations — through real incident seasons, real OSHA deadlines, and the particular pressure of a compressed winter window.
Telluride Ski and Golf
One of the most demanding ski resort operations in the country — high altitude, high volume, compressed season. The system was built and refined here, under the conditions that stress-test every assumption.
Kissing Bridge All Seasons Resort
A multi-season operation with year-round staffing needs and liability exposure across disciplines. Running Digital First Report here extended its reach beyond ski-only workflows into broader resort operations.
What the field deployment has demonstrated
Increased incident reporting rates
Reduced lag between incident and intake
Total cost of open claims
Time-to-close on individual claims
Documentation quality across the claim lifecycle
Protection of resort reputation
OSHA recordkeeping errors and missed deadlines
Safety awareness and response speed on the job
The fastest way to know if this fits is a direct conversation with the person who built it.
Matt will walk through how Digital First Report would be configured for your operation, your departments, and your claims history.
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